Welcome to the Go! Tool Kit
The Go! Tool Kit provides a wealth of information and step-by-step instructions on installation and troubleshooting of Go! Res software, applications and associated Travelport GDS printers and cabling. For installation instructions on various Windows operating systems, click Getting Started on the menu.
ASK Travelport > Need more information? Not finding what you want here? Try ASK Travelport. ASK Travelport will search out database on keywords to find the answers you need. The entire Go! Tool Kit as well as additional Worldspan by Travelport GDS information is included in the ASK database. You must have a user name and password to access ASK Travelport. You can create one at the login page if you do not already have one. Click this link to access ASK Travelport: http://travelport-english.custhelp.com/
Travelport Extended Services Desk > Do you require more help on a difficult issue? Would you like to speak to a Travelport technical person? The Travelport TechXchange has been upgraded to the Travelport Extended Services Desk and can be reached @ 800-935-6634 from 10 AM until 6 PM Eastern Time Monday through Friday. The Extended Services Desk personnel provide personalized phone and remote access support to our customers in the U.S.A., Canada and the Caribbean. Fees are $1.95 per minute.
Travelport Technical Services – Fee for Service > Professional installation and configuration of customer supplied and owned hardware and software. Onsite and Remote Services provided by highly qualified and dependable Travelport Field Service Engineers. For details, see ASK Travelport question number 23673 or click the following link: http://globallearningcenter.wspan.com/gokituci/gokituci/Travelport_Installation_Support_page_08112010.pdf
Go! Product Information
Worldspan by Travelport Go! Res combines Web-based travel technologies with the power of the Travelport system, presenting a spectrum of travel planning and management solutions—all on the travel agent’s desktop. Whether accessing the system from a dedicated line or through an Internet connection, agencies have the tools necessary to compete in the evolving travel market. Agencies can build new revenue streams, enter new distribution channels, and operate with greater efficiency than ever before.
Connection Plans allow you to select the right type of connection to suit your agency's needs.
Broadband solutions (recommended by Travelport) use DSL, business cable modem, ISDN or a dial-up connection along with your web browser to significantly reduce your communication costs.
Note: Satellite and wireless solutions though they may work most of the time, are not recommended for use due to the possible momentary loss of signal breaking the secure connection.
Single User - Is the perfect solution for small agencies, makes the best use of outside agents or support remote access requirements like conventions or working from home.
Customer LAN - Mid size agencies that require LAN connectivity or access to back office programs can benefit from reduced communication costs.
Getting started with Go! Res is easy.
Just click on “Installation” in the menu under Getting Started and choose the instruction set for the operating system you are using. Current Go! Res subscribers may be able to complete contract amendments on line. After your contract has been completed, Travelport can assist you to set up your system and your agency. We will provide you complete product training and documentation.
Last updated 08242010 jhc